PRE-APPOINTMENT
FREE VIDEO, DESIGN CONSULTATION
The client intake form includes design related questions as well as your signature for understanding our policies. It is a required document prior to service and saves to your profile. It is included in your confirmation email and again in your reminder email. Please fill that out! To schedule, text 415-521-9562 prior to your appointment.
COURTESY REMINDER
We provide a 48 hour courtesy reminder. It is recommended that you also save the calendar invite that is sent to you. Make sure we have the right email and telephone number for you. Missed reminder emails are not a reason for waived fees.
CANCELLATION POLICY
We have a strict 24 hour cancellation policy. Should you need to make any adjustments please allow at least 24 hours notice to avoid charges. If this is a new set, the booking deposit is forfeited in the case of no show, same day cancel or if you changed your mind and will cancel without reschedule.
DEPOSIT
A $50 booking deposit is taken at the time we confirm the appointment and goes toward the balance of the service. This non-refundable fee helps us ensure the financial health of our artists, even when we are not generating any income for your missed appointment. Please be courteous and reschedule with 24 hours notice, should something come up. Cancellations without rescheduling or same day changes and no shows are charged in full.
YOUR CARD ON FILE
The card on file is provided at the time of booking and pre-authorized by you for deposits, fees or service charges & gratuity. To eliminate touch-points, a signature will not be needed and you understand that there are no refunds on labor.
SPECIAL OFFERS
All of our offers, vouchers, discounts etc. from any affiliate sites cannot be combined with one another. We handle booking manually and any discounts you are requesting need to be confirmed at the time of booking. Some offers are not valid with all artists and some offers are time sensitive or valid for specific times. Gift cards do not have cash value but can be redeemed up to 5 years after their purchase date. No refunds on gift cards or change on vouchers etc.
CHILLY SO DRESS WARM
During service our body temperature drops and it can be chilly without our usual blanket . Please plan ahead and dress warmly so you won't be cold during your appointment.
>> DO's & DONT's
The client intake form includes design related questions as well as your signature for understanding our policies. It is a required document prior to service and saves to your profile. It is included in your confirmation email and again in your reminder email. Please fill that out! To schedule, text 415-521-9562 prior to your appointment.
COURTESY REMINDER
We provide a 48 hour courtesy reminder. It is recommended that you also save the calendar invite that is sent to you. Make sure we have the right email and telephone number for you. Missed reminder emails are not a reason for waived fees.
CANCELLATION POLICY
We have a strict 24 hour cancellation policy. Should you need to make any adjustments please allow at least 24 hours notice to avoid charges. If this is a new set, the booking deposit is forfeited in the case of no show, same day cancel or if you changed your mind and will cancel without reschedule.
DEPOSIT
A $50 booking deposit is taken at the time we confirm the appointment and goes toward the balance of the service. This non-refundable fee helps us ensure the financial health of our artists, even when we are not generating any income for your missed appointment. Please be courteous and reschedule with 24 hours notice, should something come up. Cancellations without rescheduling or same day changes and no shows are charged in full.
YOUR CARD ON FILE
The card on file is provided at the time of booking and pre-authorized by you for deposits, fees or service charges & gratuity. To eliminate touch-points, a signature will not be needed and you understand that there are no refunds on labor.
SPECIAL OFFERS
All of our offers, vouchers, discounts etc. from any affiliate sites cannot be combined with one another. We handle booking manually and any discounts you are requesting need to be confirmed at the time of booking. Some offers are not valid with all artists and some offers are time sensitive or valid for specific times. Gift cards do not have cash value but can be redeemed up to 5 years after their purchase date. No refunds on gift cards or change on vouchers etc.
CHILLY SO DRESS WARM
During service our body temperature drops and it can be chilly without our usual blanket . Please plan ahead and dress warmly so you won't be cold during your appointment.
>> DO's & DONT's
- Please do not bring 2 or 4 legged friends to the appointment.
- Please let us know if you prefer a silent service or if you want to take advantage of your artists FREE therapy session.
- If you have any questions, DON'T wait until the end of your appointment to get clarification.
- The muscle movements in your face during conversation slows down the lashing, and for this reason, please turn off all devices.