KNOW BEFORE YOU COME!!!
    • We accept CASH TIP only. Aaverage gratuity is 20% gratuity on regular price of services performed.
    • Arrive with NO EYE-MAKEUP including liner, mascara or any form of residue on your lash-line/lashes.
    • Please no pets.
    • Bring a contact case or glasses as necessary.
    • DISCOUNT CERTIFICATES must be presented at the time of service.
    • Please refrain from UNNECESSARY CONVERSATION during your appointment to avoid facial movement.
    • Arrive on time (NOT EARLY, NOT LATE). No rush appointments. Schedule your day accordingly.
    • LATE ARRIVAL We cannot accept clients arriving more than 20 min. late. Reschedule fees may apply.

    CANCELLATION / RESCHEDULE POLICY
    • NO SHOW or DAY OF CANCELLATION (w/o reschedule) 100% of service is charged to your card and/or voucher is void.
    • DAY OF CANCELLATION (w/ reschedule) 50% of service is charged to your card and/or voucher is void.

    OUR ADDRESS
    2113 Union Street /Webster
    San Francisco, CA
    94123

    PARKING
    • Metered street parking ($2/hour). Bring enough quarters for 2 hours worth of parking.
    • Private pay parking at Union St. Plaza at 2001 Union St. next to Osha Thai
    • Allow 15 min. for securing a parking spot

    CONTACTING US ON THE DAY OF YOUR APPOINTMENT
    Please try us at our onsite line: 415-518-LASH (5274) to reach someone live if you happen to be running late. Alternatively, if you cannot reach anyone, meaning they are all with clients... feel free to email us at customerservice@lash-lab.com us or try us at our toll free number 888 406-5274 and we will make sure to get in touch with you if we miss you.

    By initialing below, you agree that you have read and understood all the terms set forth in this pre-consultation. A confirmation email is sent at th time of initial confirmation. It is your responsibility to note your own appointment times to avoid possible cancellation fees. We do send courtesy text reminders if you opt in for that service by providing your carrier.