MANY OF OUR CLIENTS. IS THIS YOU?
"Its my wedding"
"I have short lashes"
"I have straight Asian lashes"
"Considering for the holidays"
"Moving to SF"
"In SF for a trip & need a fill"
"Regular artist isn't available"
"Haven't done it in a while"
"Looking for removal"
"Lashes are crunchy & I can feel them"
"Experiencing a reaction"
"Lashes didn't stay on"
HOT TOPICS WE ARE ALWAYS ASKED
PRICE. Whats too little & whats overpaying?
Whats too little & whats overpaying? Why the wide range of pricing? We generally see 3 categories... Under $100, Mid $150 range and $200 & up. See below and be your own judge.
Under $100 - Lots of products are readily available online for new artists to purchase at a very inexpensive cost. These products are your standard synthetic lashes with a synthetic sheen and looks more plastic than not and are often described as "crunchy" Home workers & new artists don't require a license to purchase these online and it helps keep the cost of the service down.
TIP: A licensed professional serious about their craft wouldn't be satisfied with the look of these lashes. When the cost is low, volume is high and you can bet your service will be rushed in order to get the next paying client in. If the service is done in less than an hour, you can almost guarantee there will be some amount of damage.
Mid $150 - Sweet spot price that many salons who use use a 'train the trainer' type model to filter information on to newly hired beauty school graduates & apprentices can keep the cost of service down because less experienced artists need to start somewhere.
TIP: If there's lots of turn over and they cannot commit the same artist to your fill schedule, chances are you aren't going somewhere that can guarantee your artist is "experienced".
$200 & up -
An experienced artist who does a meticulous job and doesn't rush your EYElash service, probably takes pride in their work, and will invest in their education to use more expensive, top quality lashes and take their time to use the newest non damaging advanced techniques that take longer.
TIP: If their philosphy is to never rush, emphasize natural looking & feeling lashes that are non-damaging as well as employ a limited number of truly experienced artists (because excellent artists are hard to find) plus they pay for rent somewhere, you can guarantee that a service any less than this would not be worth their while.
FILLS. Why don't you fill over top other salons work?
We do sometimes make exceptions depending on if the previous artist is within our short list of trusted master artists around the globe, but otherwise we do not. Adhesive, lower quality lashes and new artists could create a longer fuller looking lashe line, but you cannot see whats going on with your natural lashes beneath all of that until they are off. As professionals having the reputation that we have, its very important that we know the starting canvass of your lashes and what we are working on before we blindly fill overtop lashes damaged by someone else. You should be just as concerned with the health of your natural lashes. Only a removal will determine your current state. A LASH LAB artist can evaluate and assess your natural lashes as a whole, once we can see them, and the set we put on will be determined by the health of your natural lashes and what it can sustain over time.
3 WEEK DEADLINE. Why must I be back within 3 weeks?
Some salons claims for lashes to last up to 8 weeks... months even! Many of the adhesives coming in from overseas are packed with toxic preservatives. Adhesive made in countries having tighter regulations for health and saftey will not last as long. Given your lashes are continuously growing and shedding... having an adhesive that forces it in place is not good for you. We also see that after the 3 week mark lashes have grown out and because of the inevitable nature of gravity, this growth creates added weight for your natural lash, and can stress out your lash folicle over time. Lashes maintained on a recurring schedule and replaced before this happens will ensure that you have a non-damaging full set of lashes that can last WITHOUT ANY BREAKS so long as you keep within a 3 week fill schedule. If your lashes grow faster, maybe sooner. If our documentation of your lash growth is longer than 3 weeks, we will make exceptions at the artists discretion. Filling after too longer is also a disservice to you since as soon as you get your fill, the older lashes that may have been holding all, are close to falling out and you will have effectively put your lashes on 2 fill cycles and you will be chasing that full look all the time and coming in more often that you need to.
FAKE. Is this going to look unnatural?
Any of our sets look natural because we pay at least 3X the cost of standard materials in order to work with products that mimic real lashes. No matter the service, be it Natural Woman OR Natural Diva... the material is what makes it believable. The difference between the 2 sets is just the fullness. We need a natural lash to attach an extension so its no more than what you already have unless you are getting a Volume Lash Service which uses advanced techniques (stacking, capping, feathering or Russian Volume).
RUSSIAN VOLUME. What is this?
This is an advanced technique that even the top artists had to go back to square 1 in their training to master. It originaed in Russia where some of the worlds top lash extension trainers and judges came up with this technique of applying more than 1 lash at a time, to your natural lash. This technique uses only the thinnest of lashes in order to create fans of multiple lashes that are then attached to your natural lash. There is still some criticism of whether this is damaging or not due to the thickness at the base where it is attached to your lashes. In general it looks really nice and there are alternate ways to achieve the same look, but even more time consuming. For clients having less lashes or needing to fill gaps, we will individually stack/cap lashes with more of these ultra thin lashes (to keep the weight acceptable). Any of these advanced techniques will create a feathered look at the tips of your lashes. This is not a junior technique so be sure your artist is not new to lashing but0 offering "Russian Volume". We just choose to apply them individually rather than bunches at a time. We feel that we have more control this way, and for what you are paying, we won't be cutting any corners. For those looking for ultra volume, we recommend our mink strip lashes that are actually easy to apply.
OIL FREE ONLY. Is it ok to wear makeup?
Yes & no. Its generally not ok to wear makeup with your lashes because all of whats sold over the counter for eye makeup contains oils that break down the bond of the glue. Your pencil liners, mascaras, liquid liners & waterproof eye makeup has oils in it for that long lasting staying power all day. LASH LAB has our own line of oil free mascara (black, navy, brown & royal blue) as well as a felt tip liner that is water resistant but water soluable, meaning it won't effect the extensions glue AND it can easily be cleansed with oil free products (that we also sell) including oil free makeup remover & oil free moisturizer.
TIP: One of the most common mistakes made is for people to be so concerned with not touching their lashes, that they also don't give their lids a good clean when washing their face. We have oil glands and one of those is in our lids. Poor cleansing will cause for a build up of your natural oils which can also cause lashes to not stay on.
NO WATER 1ST 24 HRS. I work out alot. Is that a problem?
Your new lashs is still curing. Like nail polish, the outside is dry and the lash is glued in place but the inside might still not be fully cured. This can be a 24 hour process so stay away from all forms of water. That includes facials (steam), working out/hot yoga (sweat)... BUT only for the 1st 24 hours after any service. After that... take a vacation toa warm destination and go swimming! Definitely keep up with your gym routine, just schedule it before your lashes and not afterwards within the 1st 24hr period.
AFTER CARE. How do I care for my lashes so they last?
Definitely follow the basic rules - no water in the 1st 24 hour period, and only use oil free products near the eyes. Above all, practice good hygeine and a general rule of thumb is to be gentle. Naturally, 1 of your eyes will lose lashes faster than the other. Mostly because of sleep patterns. Wash your face using gentle oil free cleanser and masssage your lashes between your fingers and use your mascara wand or lash comb to remove excess water from weighting them down as well as comb just at the tips, to position back to a well fanned out look. If you must use makeup, invest in our oil free products otherwise, less will always cause them to last the longest. If you want fullness that lasts, splurge for our Natural Diva and skip the eyemakeup altogether. The more lashes applied, the less noticeable the loss after 3 weeks.
DAMAGE. Is lash extensions damaging to my natural lashes?
This is an imporant question that requires a thorough answer. The short answer is YES, if its done incorrectly (which is easily done, and common). Otherwise, our answer is NO, lash extensions are not damaging when done correctly, carefully and by skilled artists. There are 2 types of damage - acceptable damage and unnacceptable damage. When we do our nails or dye our hair, that is what we call acceptable damage. Unacceptable damage is irreversible damage that either will not return to normal or leaves you with a worse of condition than prior to the service for a prolonged amount of time. Lashes replace themself and as long as your lash folicle has not been exhausted by too heavy lashes, too much adhesive and/or incorrect lash placement that prematurely pulls out your other lashes... then NO, this service is non-damaging and the lash we apply an extension to will grow out as normal with a new healthy lash in its place.